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Hays Free Press
Kyle, Texas
April 14, 2010     Hays Free Press
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April 14, 2010

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Hays Free Press * April 14, 2010 OPiNiON * Page 5A "[he governor and big government aying that the Republi- can governor s primary election was interesting is to make a very big under- statement. Having a governor who has cited secession as an option, a senator who has brought millions if not billions of federal monies to Texas, and a local conservative who was thrown under the bus by Glenn Beck made for interest- ing politics. The governor won by citing his record of pro- moting small government in Washington, not what he was doing in Texas. First of all, Texans have to thank Senator Kay Bailey Hutchinson for all the help that she has brought to Texas. From milital T expenditures, intelligence community sites, highway dollars, and even down to the local school level, she has been there to help Texas and Texans. While the governor's campaign named her Kay Bailout, she was doing what Texans elected her for. It will be interesting this fall when the governor will have to talk about what is going on in Texas and not what is going on in Washington. During the primary election, he jumped on the Sarah Palin-Sean Hannity-Glenn Beck band- wagon and talked more about the "evil doers" inWashington than what his record was here in Texas. He will have to an- swer some questions this fall. His argument about gov- ernment interfering in the health of others just doesn't hold up when we look at his ............. BIS record. How can he say that government should stay out of the relationship between a doctor and a patient when he, by executive order, mandated that gifts in the 6th grade were to receive a vaccination. While that idea may be quite okay, his order does not jibe with his small government rhetoric. Our governor frequently states that "we in Texas know best how to educate our young." Does that mean that he is proud of the surveys indi- cating that we rank anywhere from the bottom third to some surveys showing we are 48th? He must be proud of our schools since he rejected any opportunity to enter into the federal program dried "Race to the Top." He also contradicted his statement about limited government when he himself dictated that Texas would not participate in the program. He did not ask school districts or the state legislature; he made the decision. Adding to the contradic- tion, he has allowed seven members of the State Board of Education (SBOE) to dictate what is to be taught in Texas schools, and more importanfly what is to be included in text- books that teachers through- out Texas must use. If educa- i tion is a local matter, why is it that the governor and the SBOE are allowed to dictate tests, curriculum and other measures of education? Finally, the governor talks about how he defends Texas values. I have been told that ownership and property rights are one of the values of Texans. If he is defending that par- ticular value, how is it that he proposed the taking of some 600,000 acres of land for his so-called Trans-Texas Corridor program? Granted, the uproar was sufficient enough that he scrapped the program, but the question remains as to how he is protecting the values of Texans. The governor won the primary by being anti-big gov- ernment, but his record tells an entirely different story. It is "big government in Wash- ington, but small government in Austin" according to the governor. Senator Hutchinson had to defend a record of help- ing Texas and Texans while the governor ran a campaign against the federal govern- ment. While taking money to balance the state budget, he rejected money for unemploy- ment benefits and would not allow participation to help our education system. Is he run- ning for governor now to keep his name in the public eye for 20127 If he is, is it going to be for senator or president? It makes one wonder. The death of customer service . ometimes we be- i come so saturated with the commentar- ies of experts about the failure of the economy, we overlook many of the commonplace reasons. Every day we experience poor service and while we are being told that in order for the economy to recover money must be put in circulation, all kinds of petty irritations prevent the buyer from spending. The seller complains there are no jobs and people have no money. Although this is true up to a point, he misses the most important way to stimulate sales, and that is service. Instead, he lays Off personnel, resorts to time consuming forms on the internet, makes him- self unapproachable by the customer, adds sub- menus to his telephone answering machine, sells cheap goods from China with assembly instruc- tions in Greek, eliminates home delivery, provides no chairs for customers to rest or fountains from which to drink, and never, never thinks to have a design engineer plan ev- ery step of the customer's buying experience for the customer's satisfaction. The whole world of selling, from the small- est business to the largest corporation has changed from service to the cus- tomer to convenience for the seller. With modern technol- ogy being the answer to all problems, the seller has bound himself to concepts that are bad for business. Who needs em- ployees to talk to the cus- tomer when a machine can direct all questions to ready-made answers or even determine what the customer may ask? Who needs anyone to wait on a customer when there are racks with signs? Who needs to worry about the waste of the customer's time if there is a way for the seller to save his own? Who needs to make sure the few employees are not talking to their friends or sending messages while the customer stands around and waits? In to- day's market, the buyer is the low man on the totem pole. If markdown sales and advertising do not stimulate buying, then the economy is at fault. If money needs to circulate, let the government worry about it. Customer service has become a jol area of busir the custome: spend or im each step of the burden i the buyer. At known for th Unfortunate in gimmicks service. In c( money is no as it should. Fortunate is not limite( One store, w here, has chc ingenuity to ] to plan every customer's e specific mar targeted and The product, designed esp that market.' process of bu products, fro the car to prc access, comfi shopping, de goods, assem :e in every ess where , intends to est money. In :he process, ; placed on aericans are eir ingenuity. , ingenuity as replaced ,nsequence, circulating y, ingenuity to America. Idly popular sen to use tire experts stage of a perience. A et has been catered to. sold are cially for he whole ying its n parking viding easy )rt while Livery of bly informa- tion and cust amer com- plaints, is col centrated on conveniei tee. The store is crowded w th custom- ers contrary tO the empty aisles seen in|stores which depend mainly on "mark- down" sales, i Yes, recovery in the marketplace depends on money circulating, but don t expect it without doing some planning to please the customer. l Thank You to all who supported the Hays County Youth Livestock Show i When reflecting back on our annual Hays County Youth Livestock Show, one can only imagine the magnitude of involvement necessary to make it a success. From the very beginning, our 4-H and FFA exhibitors select the projects with which they will compete. The countless hours they spend on their projects while still maintaining their academic status to be eligible is commendable. That is not an easy task but one they are committed and determined to accomplish, all the while knowing the rewards and life experignce of their involvement. It no doubt also requires much parental encouragement and support. There are unknown numbers of volunteers who believe in the youth of our count and transform the Hays County Civic Center for this event. Our show cannot become reality without their efforts. Finally, the big event is the live auction. Many buyers come from within and outside Hays County to generously show their support by purchasing the projects that qualify for the sale. This year's ridding and purchases totaled $280,000. It is with deep gratitude we recognize the generosity exhibited by our buyers. Theyare a special breed and in a class all their own. ! t We especially want to recognize those buyers whose contributions placed them in the Top Ten Buyers category: 1. Dodie Juarez, Dick Scott 5. Kohler Pot, McCoy's Building Supply (tie) 9. Lazy 8 Ranch with Dripping Springs Ag. Boosters 2. Rhyan Technology Services, LLC 6. Ronnie Smith Memorial 10. Channing Cattle Company 3. Southside Wrecker 7. Herzog Drilling 4. Scramble for Kids Golf Tournament 8. Yates Cattle & Conservation Dodie Juarez, Dick Scott Polk's Car Quest KK Cattle Company Robert Lehman Rhyan Technology Services, LLC Gray-Lopez Family 5 Star Supplement/Doug & Laurie Wilson Robin's Closet Southside Wrecker Employees & Members of Buda Fire Dept. Callahan General Store Ronald Hohertz Scrambe for Kids Golf Tournament Briggs Constrpction & G&P Electric CMA Engineering Sandra Coe Kohler Pot i Buda Lions Club Coachman Homes Seguin Cattle Co. McCoy's Building Supply Cattleman's National Bank Colorado Materials Southwest Towing Ronnie Smith Memorial Citizens State 3ank Crosscreek Ranch Tractor Supply-San Marcos Herzog Drilling Hazel Lehman Debbie Brown Turtle Cattle Co. Yates Cattle & Conservation Ingrain Ready Mix Inc. Dew-Point Refrigeration, C-L Concrete Vincente Martinez Family Lazy 8 Ranch with D.S. Ag Boosters Kutscher Drilling LTD DLS Feed Tuck Family Channing Cattle Co. Raymond & Myrtle Heideman Dripping Springs Family Dentistry Hays County Republican Party MVBA - McCreary Vesella Bragg & Allen Tractor City Jeff & Kim Sessions Amy Kenyon Wimberley 4-H Buyers Pool Judge Andy Cable M-Y Construction & Yeargan River Bend Gill's Fried Chicken Sheriff Tommy Ratliff Tanco Tanning Centers Patsy Hurlbut Gravell Ranch - Mason Co. Clara Gravell T-N-T, Willie Thomas Construction Century Link Rudy Sandoval Hays Insurance Group Travis & Battina Mathis YCO Gate Co. Twe Factory Outlet & Bubba Lonestar Propane Lonestar Paints & Quarter Horses Karen Ford Buyers Pot Mayor Todd Purcell Bryant & Veleria Hohertz Lorenz Const., Annette & Scott Lorenz Commissioner WtU Conley & Conley Car Wash Robert & Teri Morgan Trey & Dee Sibert Turner Family Triple S Feed Schmidt Electric Buster's Bunnies ACM Tractor Sales Wimberley FFA Alumni Robert Madden Ind. Coons Contracting Services Amkon General Store Jett Concrete Austin Outline, Inc. Gary Snoe Dripping Springs Ag Boosters Ozona National Bank Howell Crane Bar Ten Ranch Hawkins Pot Cornerstone Animal Hospital Huddleston Custom Homes, Inc. Ben Gray Buda Pot Ruth Dahlstrom Kotara Farms Benny Gray Sac-N-Pac Agrimark Genetics Kotara Manufacturing, Inc. Cameron Bradfute Sunset Canyon Vet Clinic Judge Liz Sumter Ozona National Bank-Wimberley Charlie & Suzanne Jacobs Joe Bland Const. LP 4 S Cattle Pioneer Bank Dripping Springs Cromwell Construction Frost Bank D & D Farm & Ranch Sta Tuff Fence Manufacturing GBRA Sage Capital Bank Mike Huckaby (Fixlt Services) Super S Foods Greater Wimberley Construction Kanetzky Engineering Producers Co-op Williams-Sebby Veterinarian Clinic J&K Services Glenn Wier State Farm Insurance Second Step LLC Hays County Tax Assessor-Collector Jason Isaac Eddie Odell Thames and Company Bar Ten Creek Ranch Jeff Sadler Masonry Buda Drug Store & Soda Fountain Triple M Ranch Calvin's Electric LTD John Tautenhaun Management & Training Corp. Christ Redeemer Church Capital Feed Katilyn Alba - Grand Heifer Capital Farm Credit Marvin & Tracie Spiller Elite Pools of Austin, LTD Kim & Curtis Crews TXI Dale & Libby Linebarger Guilford Family Liz & Greg English HEB Little Caesars-Oak Hill Mark & Beki Treadway Robbie Downing L Optimun Arabian Horse Training Center Tacie Zelhart, Attorney at Law Parks-Barrett S.W. Land Services Purcell Ranches Bee Cave Drilling Robert Updegrove Sample & Son Auction Service San Marcos Ag Boosters Brown Distributing (Budweiser) Alex & Ava Martinez Simply Ritchie's San Marcos Lion's Club Hunter Industries Alton Petrosky Stan & Caroline Juszczak Security State Bank & Trust Mark Hohensee C. L. Concrete, Cole Leineweber Sully & Vickie Simpson Diane Smith A Greater Austin Development Carrol Walker Tristan Hay Services Lone Star Paving Co. Cypress Creek Animal Hospital Carson Properties Your Energy Systems, LLC Carl & Donna Dahlstrom Ag. Mech. Pot Charleen Dowell Jeff & Gayna Smith Reliable Air Conditioning B&B Body & Paint Chris Harkrider Magic Boers James & Janet Ward D5 Enterprises Crop Production Services Will & Peggy Wallace Broadway Bank David & Darlene Marcum Crumley Ranch Associated Insurance Daniel Stone & Landscaping Supplies Dr. Bert Cobb Donna Wallace Valerie & Arthur Tanguma Davey Plumbing Dub & Judy Smith Dr. Warlick All State Insurance First Step School Germer Equipment Sales Ed Winn W.R. Ranch Independent Bank First State Bank-Buda Dave & Judy Kirby Louis & Deb Cartall JP Jansen Crop Insurance Hoskins Electric Don & Elsie Burkland Douglas Lee Grumbles Keith Mock J S Electric Dr. Deans Centerpoint Station Lehman Farms Jansen Family Farms Dripping Springs Pharmacy Constable David Peterson Pedernales Electric John & Cindy McCormick Joe Tristan Hay Services Wells Fargo Point Collision Center Kassi Heideman Josephine Vera Cindy & Sonny Meurin Ray Whisenant, Jr. Campaign Kings Highway Animal Clinic Judge Bill Henry Ellis and Salazar Body & Paint San Marcos Toyota Livengood Feed M.R. Gloria Enterprises Robert Collins SouthWest Engineers Lockhart Auction Inc Mark & Mary Blanck Tom Nipps Susan & John Schramm Mary Skdmorc Memory Of Howard Ayers Debbie Thames Insurance Thermon Manufacturing Meadows Insurance Agency Millwork Services Jansen Show Pigs Ty Clark & Lyndsey Wright Mr. & Mrs. Bobby Kutscher Redrock Environmental Sweetwater Maintenance K.B.D.J. Paul's Pet Food/Ramsey's Sam Cooper Scott Ranch Texas Aggregatos Road Rmur Recling & Road Ruane Autos Susan Black Nean Grubert #